Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is qualified to fast take care of all of our Linux cloud hosting service customers’ issues and guidance demands. Through our ticket system, you’ll be able to post your request and a support staff fellow member will likely get back to you in less than max an hour. Actually, practice proves that the ordinary solution time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of experienced consultants who will be able to answer to your questions as soon as possible. It is easy to speak with the technical support team by starting a customer assistance ticket from your Control Panel or by posting us an e–mail. On working days, you may also call us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in an extensive education base into the Control Panel as a way to have valuable step–by–step guidance whenever you want. Each section of the Control Panel features its own contextual guide area displaying a list of how–to articles. We have also prepared movies to offer you a far better idea of the simplest way to complete any presented activity.