Semi-dedicated Service
24/7/365 Tech Support

A User–Friendly Help Center Section

The Help Center integrated into your Control Panel offers a selection of help articles and frequently asked questions. Aimed at solving any common issue that you might possibly face, they are written by our support team of accomplished technicians.

Instructional Video Clips

For all of you who would rather learn how to address a frequently experienced issue by watching a video lesson, we have added a compilation of video tutorials to our Control Panel. All the educational videos are concise and easy to grasp. They offer visual demonstrations of different site management activities.

A Sixty–Minute Response Guarantee

With all our semi–dedicated servers, we offer a 24/7/365 customer care service with a 60–minute support ticket response time guarantee. A group of experienced techs will be at your disposal to respond to all the queries that you may possibly have. During off–peak hours, a reply will be offered in even less than 20 minutes.