Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center integrated into your Control Panel offers a selection of help articles and frequently asked questions. Aimed at solving any common issue that you might possibly face, they are written by our support team of accomplished technicians.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who would rather learn how to address a frequently experienced issue by watching a video lesson, we have added a compilation of video tutorials to our Control Panel. All the educational videos are concise and easy to grasp. They offer visual demonstrations of different site management activities.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer care service with a 60–minute support ticket response time guarantee. A group of experienced techs will be at your disposal to respond to all the queries that you may possibly have. During off–peak hours, a reply will be offered in even less than 20 minutes.