Extensive Online Documentation in Cloud Hosting
If you’ve purchased your first cloud hosting package through our company or have transferred your site over to us, you’ll become familiar with our services and our custom-created Hepsia Control Panel very quickly due to the fact that we have prepared a detailed online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the web hosting service as a whole and more concrete info about the different features that you can make use of and the predicaments that you may come across. The articles are located in two places. The full article collection is accessible through the Control Panel’s Help section. You can access relevant articles about the different functions in every section of the Control Panel too. You can find out how to accomplish de facto everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include comprehensive instructions, so you’ll never become perplexed on account of an unclear text. Certainly, if you chance upon a more specific obstacle and you do not find an adequate solution in our knowledge base, you can get in touch with our client service staff 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come with an extensive article library where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we’ve collected from our customers over the years and, as a consequence, our articles touch upon specific issues that you might run into and suggest the most effective way to correct them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the correct SMTP server settings. The articles are available in every single section of the Control Panel and you can consult them whenever you like. They can help you enhance your knowledge not only about our platform, but also about the web hosting service as a whole, as they contain comprehensive instructions and general information such as what cron jobs or file permissions are.