You'll find plenty of cloud hosting companies on the market, yet the majority of them are resellers who have minimal resources, particularly in terms of support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you can get through this way of communication varies depending on the supplier - some offer professional phone support, many others offer general and customer support only because some matters are more time-consuming and it is easier to be resolved through a ticket, especially when the situation needs to be escalated. Nonetheless, it is good to know that you can get in touch with your hosting supplier because there're tons of small matters which can be taken care of easily and timely through a call, not mentioning that you are able to get additional info about the services even before you become a client.

Phone Support in Cloud Hosting

In case you choose to acquire one of our Linux cloud hosting service, you'll be able to talk with our support team over the telephone for 14 hours a day. We can help you select the best package for your web sites because we think that it's better to discuss these matters with a live person. If you already have an account, we can assist you with all your sales/billing questions as well as general issues, even with some tech problems which do not require too much time or escalation to an administrator since it will be better to open a ticket for time-consuming matters in order to have the correspondence in a single place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you're able to call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Servers

Every time you need additional information regarding the semi-dedicated service that we offer, you're able to call any of the three support lines that we have across the globe - in the U.S.A., the UK and Australia. By doing this, you're able to check ahead of time whether our services will be appropriate for your websites. If you're already our client and you own a semi-dedicated account, you can reach us over the phone for fourteen hours a day about any billing or basic questions. For entirely technical problems you will need to take advantage of our ticketing system in order to contact our technical support since sometroubles simply require additional time to be dealt with, but we will assist you on the phone with lots of minor tech issues as well, saving you efforts and time.